---
description: Sends a WhatsApp template message.
---

# Send Template

{% hint style="success" %}
Note: Available on WhatsApp Channel
{% endhint %}

You can now use the Send Template block in inbound bot to deliver rich template messages during ongoing chatbot conversations.

This Upgrade goes beyond basic formats like quick replies and lists, allowing to send rich media carousels, Image and text Combinations and other engaging message types, all seamlessly within the same conversation flow.

This provides greater flexibility to create more engaging and visually appealing experiences for your users.

![](https://1047404187-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeyvV4WfyYBGZdBoAuetg%2Fuploads%2FasQqUy4WLbEtLkmFZhWr%2F0.png?alt=media)

{% hint style="info" %}
**Note:**&#x20;

* Make sure you have selected the phone number on the "Trigger" block to see the list of its approved templates.
* Only "Approved" templates will be listed in the dropdown
{% endhint %}
