# ReplyCX

> Help articles and documentation for ReplyCX.

## English documentation

- [ReplyCX home](https://help.reply.cx/en.md)
- [Welcome to ReplyCX Help Center ! 📚 collection](https://help.reply.cx/en/collections/welcome-to-replycx-help-center-sPWunLLCRe.md)
- [GETTING STARTED collection](https://help.reply.cx/en/collections/getting-started-FyEEAMt45q.md)
- [ACTION BLOCKS collection](https://help.reply.cx/en/collections/action-blocks-SFzUzPzTlf.md)
- [AI Studio collection](https://help.reply.cx/en/collections/ai-studio-jeTR1hKKl1.md)
- [Integrations collection](https://help.reply.cx/en/collections/integrations-wAk4unsbdj.md)
- [WhatsApp Business API collection](https://help.reply.cx/en/collections/whatsapp-business-api-MKnJsGOsg9.md)
- [Instagram  collection](https://help.reply.cx/en/collections/instagram-HOjImXiOtp.md)
- [Live Chat collection](https://help.reply.cx/en/collections/live-chat-CcqzakUcC8.md)
- [Troubleshooting collection](https://help.reply.cx/en/collections/troubleshooting-g2JeyYH5wn.md)
- [Outbound Bots collection](https://help.reply.cx/en/collections/outbound-bots-sJn53IZaOh.md)
- [Chat Widget Customization collection](https://help.reply.cx/en/collections/chat-widget-customization-1dJ7icBNfj.md)
- [Account Management collection](https://help.reply.cx/en/collections/account-management-OiqxLX2crC.md)
- [Reporting collection](https://help.reply.cx/en/collections/reporting-kPzeXTR3hH.md)
- [🧑‍💻 Support collection](https://help.reply.cx/en/collections/support-D0CqInUage.md)
- [Ticketing 🎟️ collection](https://help.reply.cx/en/collections/ticketing-tJWICP8Zjv.md)
- [Manage Email Template Creation ](https://help.reply.cx/en/manage-email-template-creation.md)
- [Voice Transcript](https://help.reply.cx/en/voice-transcript.md)
- [Manage Email Unsubscription Feature](https://help.reply.cx/en/manage-email-unsubscription-feature.md)
- [Hide Empty Days from Analytics Data](https://help.reply.cx/en/hide-empty-days-from-analytics-data.md)
- [Collect File](https://help.reply.cx/en/collect-file.md)
- [Chatbot Analytics Dashboard Report](https://help.reply.cx/en/chatbot-analytics-dashboard-report.md)
- [Audit log](https://help.reply.cx/en/audit-log.md)
- [AI credits](https://help.reply.cx/en/ai-credits.md)
- [ReplyCX Basics](https://help.reply.cx/en/replycx-basics.md)
- [Building a Chatbot](https://help.reply.cx/en/getting-started-building-a-chatbot.md)
- [Testing a Chatbot](https://help.reply.cx/en/getting-started-testing-a-chatbot.md)
- [Chat Logs](https://help.reply.cx/en/getting-started-testing-a-chatbot-chat-logs.md)
- [Channel Configurations](https://help.reply.cx/en/getting-started-channel-configurations.md)
- [Deploying a Chatbot](https://help.reply.cx/en/getting-started-deploying-a-chatbot.md)
- [Utility Tools](https://help.reply.cx/en/getting-started-utility-tools.md)
- [Overview](https://help.reply.cx/en/action-blocks-overview.md)
- [Trigger](https://help.reply.cx/en/action-blocks-trigger.md)
- [Send Message](https://help.reply.cx/en/action-blocks-send-message.md)
- [Collect Input](https://help.reply.cx/en/action-blocks-collect-input.md)
- [Buttons](https://help.reply.cx/en/action-blocks-buttons.md)
- [Carousel](https://help.reply.cx/en/action-blocks-carousel.md)
- [Calendar](https://help.reply.cx/en/action-blocks-calendar.md)
- [Send an Email](https://help.reply.cx/en/action-blocks-send-an-email.md)
- [Condition](https://help.reply.cx/en/action-blocks-condition.md)
- [Image Carousel](https://help.reply.cx/en/action-blocks-image-carousel.md)
- [Human Handover](https://help.reply.cx/en/action-blocks-human-handover.md)
- [Slider](https://help.reply.cx/en/action-blocks-slider.md)
- [Delay](https://help.reply.cx/en/action-blocks-delay.md)
- [Form](https://help.reply.cx/en/action-blocks-form.md)
- [Flow](https://help.reply.cx/en/action-blocks-flow.md)
- [Options](https://help.reply.cx/en/action-blocks-options.md)
- [Jump](https://help.reply.cx/en/action-blocks-jump.md)
- [List](https://help.reply.cx/en/action-blocks-list.md)
- [Reply Button](https://help.reply.cx/en/action-blocks-reply-button.md)
- [SET AI](https://help.reply.cx/en/action-blocks-set-ai.md)
- [Answer AI](https://help.reply.cx/en/action-blocks-answer-ai.md)
- [AI AGENT](https://help.reply.cx/en/action-blocks-ai-agent.md)
- [Webhook](https://help.reply.cx/en/action-blocks-webhook.md)
- [Javascript](https://help.reply.cx/en/action-blocks-javascript.md)
- [Send Status](https://help.reply.cx/en/action-blocks-send-status.md)
- [Http Request](https://help.reply.cx/en/action-blocks-http-request.md)
- [Dynamic data](https://help.reply.cx/en/action-blocks-dynamic-data.md)
- [Whatsapp flow](https://help.reply.cx/en/action-blocks-whatsapp-flow.md)
- [Collect Location](https://help.reply.cx/en/action-blocks-collect-location.md)
- [Send Template](https://help.reply.cx/en/action-blocks-send-template.md)
- [Set Variable](https://help.reply.cx/en/action-blocks-set-variable.md)
- [Building a GPT Chatbot](https://help.reply.cx/en/ai-studio-building-a-gpt-chatbot.md)
- [Knowledge Base](https://help.reply.cx/en/ai-studio-knowledge-base.md)
- [Training on historical live chat to generate response](https://help.reply.cx/en/ai-studio-training-on-historical-live-chat-to-generate-response.md)
- [Refresh frequency for URL data source](https://help.reply.cx/en/ai-studio-refresh-frequency-for-url-data-source.md)
- [Custom Answers](https://help.reply.cx/en/ai-studio-custom-answers.md)
- [Function Call](https://help.reply.cx/en/ai-studio-function-call.md)
- [Prompts](https://help.reply.cx/en/ai-studio-prompts.md)
- [Tokens](https://help.reply.cx/en/ai-studio-tokens.md)
- [Setting up retrain](https://help.reply.cx/en/ai-studio-setting-up-retrain.md)
- [Advanced Crawling Criteria](https://help.reply.cx/en/ai-studio-advanced-crawling-criteria.md)
- [Image Support in AI Answer](https://help.reply.cx/en/ai-studio-image-support-in-ai-answer.md)
- [Types of Integrations](https://help.reply.cx/en/integrations-types-of-integrations.md)
- [HTTP Request / API](https://help.reply.cx/en/integrations-http-request-api.md)
- [Google Sheets](https://help.reply.cx/en/integrations-google-sheets.md)
- [Google Calendar](https://help.reply.cx/en/integrations-google-calendar.md)
- [Calendly](https://help.reply.cx/en/integrations-calendly-1.md)
- [Zoho CRM](https://help.reply.cx/en/integrations-zoho-crm.md)
- [Hubspot](https://help.reply.cx/en/integrations-hubspot.md)
- [Dialog Flow](https://help.reply.cx/en/integrations-dialog-flow.md)
- [Events](https://help.reply.cx/en/integrations-events.md)
- [Google Analytics](https://help.reply.cx/en/integrations-google-analytics.md)
- [Freshdesk](https://help.reply.cx/en/integrations-freshdesk.md)
- [Salesforce](https://help.reply.cx/en/integrations-salesforce.md)
- [Zapier](https://help.reply.cx/en/integrations-zapier.md)
- [Airtable](https://help.reply.cx/en/integrations-airtable.md)
- [Public API's](https://help.reply.cx/en/integrations-public-apis.md)
- [Prerequisites](https://help.reply.cx/en/whatsapp-business-api-prerequisites.md)
- [WhatsApp Business API - Meta](https://help.reply.cx/en/whatsapp-business-api-whatsapp-business-api-meta.md)
- [Using a test WhatsApp Business API account](https://help.reply.cx/en/whatsapp-business-api-using-a-test-whatsapp-business-api-account.md)
- [Product catalog on WhatsApp](https://help.reply.cx/en/whatsapp-business-api-product-catalog-on-whatsapp.md)
- [Sync WhatsApp Template](https://help.reply.cx/en/whatsapp-business-api-sync-whatsapp-template.md)
- [Support for Carousel template message](https://help.reply.cx/en/whatsapp-business-api-support-for-carousel-template-message.md)
- [MM Lite API Support](https://help.reply.cx/en/whatsapp-business-api-mm-lite-api-support.md)
- [Using the Instagram Channel](https://help.reply.cx/en/instagram-using-the-instagram-channel.md)
- [Overview](https://help.reply.cx/en/live-chat-overview.md)
- [Saved Replies](https://help.reply.cx/en/live-chat-saved-replies.md)
- [Message status on live chat](https://help.reply.cx/en/live-chat-message-status-on-live-chat.md)
- [Generating Response Using AI.](https://help.reply.cx/en/live-chat-generating-response-using-ai.md)
- [Rewriting existing response with AI](https://help.reply.cx/en/live-chat-rewriting-existing-response-with-ai.md)
- [Labels](https://help.reply.cx/en/live-chat-labels.md)
- [Managing Labels](https://help.reply.cx/en/live-chat-managing-labels.md)
- [Qualification details covered during a conversation](https://help.reply.cx/en/live-chat-qualification-details-covered-during-a-conversation.md)
- [Settings](https://help.reply.cx/en/live-chat-settings.md)
- [Filter conversations](https://help.reply.cx/en/live-chat-filter-conversations.md)
- [Conversation History](https://help.reply.cx/en/live-chat-conversation-history.md)
- [Close a conversation](https://help.reply.cx/en/live-chat-close-a-conversation.md)
- [Related / Past Conversations](https://help.reply.cx/en/live-chat-related-past-conversations.md)
- [Elements on conversation card](https://help.reply.cx/en/live-chat-elements-on-conversation-card.md)
- [Kind of Conversation Status](https://help.reply.cx/en/live-chat-kind-of-conversation-status.md)
- [Copy Chat Transcript of a Conversation](https://help.reply.cx/en/live-chat-copy-chat-transcript-of-a-conversation.md)
- [Restart Conversation](https://help.reply.cx/en/live-chat-restart-conversation.md)
- [Blocking Contacts](https://help.reply.cx/en/live-chat-blocking-contacts.md)
- [Agent status on live chat](https://help.reply.cx/en/live-chat-agent-status-on-live-chat.md)
- [Edit Variables in Closed Chat](https://help.reply.cx/en/live-chat-edit-variables-in-closed-chat.md)
- [Automation](https://help.reply.cx/en/live-chat-automation.md)
- [Chat Assignment Log](https://help.reply.cx/en/live-chat-chat-assignment-log.md)
- [Export Chats from Live Chat](https://help.reply.cx/en/live-chat-export-chats-from-live-chat.md)
- [Variable Manager](https://help.reply.cx/en/troubleshooting-variable-manager.md)
- [Fallback Variables](https://help.reply.cx/en/troubleshooting-fallback-variables.md)
- [Human Handover Configuration](https://help.reply.cx/en/troubleshooting-human-handover-configuration.md)
- [Clone a bot](https://help.reply.cx/en/troubleshooting-clone-a-bot.md)
- [Preffered Image Dimensions](https://help.reply.cx/en/troubleshooting-preffered-image-dimensions.md)
- [Working of Link Tracking](https://help.reply.cx/en/troubleshooting-working-of-link-tracking.md)
- [Setting up variables using trigger block](https://help.reply.cx/en/troubleshooting-setting-up-variables-using-trigger-block.md)
- [Availability of agents in Human Handover](https://help.reply.cx/en/troubleshooting-availability-of-agents-in-human-handover.md)
- [Creating loop in the conversational flow](https://help.reply.cx/en/troubleshooting-creating-loop-in-the-conversational-flow.md)
- [Requesting Edit Access](https://help.reply.cx/en/troubleshooting-requesting-edit-access.md)
- [Creating Custom Role](https://help.reply.cx/en/troubleshooting-creating-custom-role.md)
- [Import Export](https://help.reply.cx/en/troubleshooting-import-export.md)
- [Filters in Bot Management](https://help.reply.cx/en/troubleshooting-filters-in-bot-management.md)
- [Delay](https://help.reply.cx/en/outbound-bots-outbound-action-blocks-delay.md)
- [Send WhatsApp](https://help.reply.cx/en/outbound-bots-outbound-action-blocks-send-whatsapp.md)
- [Send SMS](https://help.reply.cx/en/outbound-bots-outbound-action-blocks-send-sms.md)
- [Send Email](https://help.reply.cx/en/outbound-bots-outbound-action-blocks-send-email.md)
- [Building an One-Off Campaign](https://help.reply.cx/en/outbound-bots-building-an-one-off-campaign.md)
- [Building an Ongoing Campaign](https://help.reply.cx/en/outbound-bots-building-an-ongoing-campaign.md)
- [Creating WhatsApp Templates](https://help.reply.cx/en/outbound-bots-creating-whatsapp-templates.md)
- [Stop Campaign](https://help.reply.cx/en/outbound-bots-stop-campaign.md)
- [Embedding Chat Widgets](https://help.reply.cx/en/chat-widget-customization-embedding-chat-widgets.md)
- [Customize Chat Widget UI using CSS](https://help.reply.cx/en/chat-widget-customization-customize-chat-widget-ui-using-css.md)
- [Display Chat Widget in iFrame](https://help.reply.cx/en/chat-widget-customization-display-chat-widget-in-iframe.md)
- [Change Appearance](https://help.reply.cx/en/chat-widget-customization-change-appearance.md)
- [Chat widget 3.0](https://help.reply.cx/en/chat-widget-customization-chat-widget-3-0.md)
- [Website chat widget settings](https://help.reply.cx/en/chat-widget-customization-website-chat-widget-settings.md)
- [Voice Chat Widget](https://help.reply.cx/en/chat-widget-customization-voice-chat-widget.md)
- [Manage Teams](https://help.reply.cx/en/account-management-manage-teams.md)
- [Manage Teammates](https://help.reply.cx/en/account-management-manage-teammates.md)
- [Manage Roles](https://help.reply.cx/en/account-management-manage-roles.md)
- [Channel configuration Permission](https://help.reply.cx/en/account-management-manage-roles-channel-configuration-permission.md)
- [Opt Out Management](https://help.reply.cx/en/account-management-opt-out-management.md)
- [Custom Reports](https://help.reply.cx/en/reporting-custom-reports.md)
- [Contacts Feature Recap](https://help.reply.cx/en/reporting-contacts-feature-recap.md)
- [Scheduling Contact Report](https://help.reply.cx/en/reporting-scheduling-contact-report.md)
- [Weekly Reports and Interactions](https://help.reply.cx/en/reporting-weekly-reports-and-interactions.md)
- [Export a contact list](https://help.reply.cx/en/reporting-export-a-contact-list.md)
- [Link Tracking](https://help.reply.cx/en/reporting-link-tracking.md)
- [Agent Analytics](https://help.reply.cx/en/reporting-agent-analytics.md)
- [AI Agent Analytics](https://help.reply.cx/en/reporting-ai-agent-analytics.md)
- [Outbound Report](https://help.reply.cx/en/reporting-outbound-report.md)
- [Delete Contact](https://help.reply.cx/en/reporting-delete-contact.md)
- [Forget Password](https://help.reply.cx/en/support-forget-password.md)
- [Customer Portal  for Ticketing System](https://help.reply.cx/en/ticketing-customer-portal-for-ticketing-system.md)
- [Ticketing Automation](https://help.reply.cx/en/ticketing-ticketing-automation.md)