We’ve launched a new chat widget design that improves user visibility and experience. You can now display an icon along with text to make the widget more noticeable and intuitive for users.
- Expand Mode
Users can now expand the chat widget to view conversations in a larger, more comfortable interface. - Email Transcripts
Option to request a transcript of the chat to be sent via email for future reference. - End Conversation
Users can now end the conversation manually whenever they choose. - Privacy Banner
Display your privacy policy upfront to comply with legal and compliance requirements. - Announcement Banner
Use this to share important updates or messages with users directly on the chat widget. - Privacy Link
Always make your privacy information accessible to users by linking it clearly in the widget.
Mute Chat Widget Sound
End-users can mute notification sounds from the chat widget, giving them greater control over their experience. This feature allows for a quieter, more personalized interaction, especially useful in meetings, quiet environments, or when users prefer minimal distractions.
