Rewriting existing response with AI
A new tool to help live chat agents improve their writing and enhance customer experience (CX). Agents can now easily rewrite their responses using the following options:
Shortens your response.
Corrects any grammatical errors.
Enhances the clarity and quality of your response.
Rephrases your message with a more positive tone.
Translates your response into another language.
This tool makes it simple for agents to refine their messages, ensuring clear, positive, and professional communication.
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