Send Status
Design personalized campaigns based on conditions.
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Design personalized campaigns based on conditions.
Last updated
Was this helpful?
Track the status of your messages to better understand their progress. When you send a message via SMS or WhatsApp, it can fall into one of the following statuses:
• Not Sent:The message was not sent because the phone number is invalid.
• Sent but Not Delivered:The message was sent to a valid phone number but has not been delivered yet.
• Delivered but Not Seen: The message was delivered successfully but has not been viewed by the recipient.
• Seen but Not Replied (WhatsApp only): The message has been delivered and seen but the recipient has not replied.
You can view these statuses in real-time on your campaign dashboard under the "Message Status" section. Use this information to make data-driven decisions and improve engagement
