# Voice Chat Widget

To let users talk to agents instead of typing, you can use the voice chat widget.

![](https://content.gitbook.com/content/eyvV4WfyYBGZdBoAuetg/blobs/P6Ch6Pv5EvikKzDe5QWe/Unknown%20image)

#### Let's look at how you can enable it:

* Go to Settings
* Navigate to Channels 🡪 Web 🡪 Appearance
* Under "Branding & Visual design", choose the "Widget mode" as "VOICE".

![](https://content.gitbook.com/content/eyvV4WfyYBGZdBoAuetg/blobs/A0jmgDDHQdlYECTzIPQ2/Unknown%20image)

You can customize the default messages shown on the voice chat widget during a conversation.

You can also choose from a variety of voice options for how you want your voice agent to sound.

![](https://content.gitbook.com/content/eyvV4WfyYBGZdBoAuetg/blobs/ollZOc7tsUSbWWz7aMV1/Unknown%20image)

{% hint style="warning" %}
Note: When using VOICE mode, certain action blocks will not execute.
{% endhint %}