Cookies

Previously, a cookie was automatically added when users interacted with your chatbot to identify if they were new or returning.

However, some websites added this cookie without user consent, violating privacy principles. To address this, cookies are now optional, and you have two choices:

1. Manual Addition: The cookie isn’t added by default. You can add it using our JavaScript method.

2. Automatic Addition: The cookie is added automatically to the user’s browser.

Select the option that aligns with your privacy requirements and consent practices.