Export a contact list

Users can export the contacts through the ‘Contacts’ tab and download it in the CSV format.

You can either export/download only unique contacts or all the conversational occurrences of that contact just by turning on/off the switch ‘Show unique contacts’.

Steps to export a contact list:

  1. Go to 'Contacts' section on the dashboard.

  2. Select the ‘Date Range’ for which you would like to export / download the data.

  3. Select the ‘Columns’ users want to be part of the report.

  4. Click on ‘Export’ to download the report.

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