Dynamic data

Dynamically renders a list of options from an API response.

For use cases where options need to be fetched via an API (unique to each visitor), use the Dynamic Data action block.

It allows you to dynamically display options for:

• Button

• Carousel

• Option (for WhatsApp & SMS)

• List (WhatsApp)

• Reply Button (WhatsApp)

Step 1: Store API Response

• Use the HTTP Request action block to call your API.

• Save the full response in a variable (e.g., response).

• Ensure you map the entire payload — do not add any object path after result.

Step 2: Configure the Dynamic Data Block

• Place the Dynamic Data action block after the HTTP request.

• Set the following:

Data Variable:

Select the variable containing the API response (e.g., response).

Action Block to Generate:

Choose the type of block to display dynamically:

• Button

• Carousel

• Option (WhatsApp & SMS)

• List (WhatsApp)

• Reply Button (WhatsApp)

Question

Define the question to be shown before displaying the dynamic list.

Configuring list items:

Depending on which action block you have chosen, you would then map the object paths of the data you want to shown for that action block.

For example, if the payload response stored is the following,

[
    {
        "product_id": "123",
        "status": "pending"
    },
    {
        "product_id": "456",
        "status": "delivered"
    },
    {
        "product_id": "798",
        "status": "pending"
    }
]

And if we want to render the product_id from this list as button, we would configure the object path as follows:

result[*].product_id

Where [*] denotes that we need to display all occurances of the field product_id.