Flow
Break down large flows of chatbot into smaller manageable chunks.
Last updated
Break down large flows of chatbot into smaller manageable chunks.
Last updated
Creating smaller manageable flows for each path.
Easier navigation between the conversation flow.
Easier onboarding of teams to the chatbot.
Add an action block on canvas by clicking on ‘+’. Ideally, you should use the sub-flow function where you expect a long flow to come in.
Search for the "Flow" action block and select it.
Enter the flow. Now, to enter this sub-flow, you can either double click on the 'Flow' action block. You can also enter the sub-flow on the action panel and click on 'Enter flow'.
Build flow on the canvas. When you enter the sub-flow, it would look like this. Here you can continue building your chatbot flow by clicking on “+”.
For instance, you can add the send message block in the sub-flow and so on...
You can navigate back to main flow by clicking on the home button on top left corner.