# ReplyCX Basics

ReplyCX provides businesses a done-for-you solution to boost their customer acquisition and support. Companies are able to qualify potential leads, automate interactions with customers,\
all enabled through our no code chatbot builder.

## Benefits of ReplyCX: 

* Automate lead generation
* Scaling your support
* Answering FAQ
* Personal HR
* Booking more appointments
* Financial Assistant

## We offer the following features:

### Bot Builder

Create engaging conversations with no programming required. Our easy-to-use chatbot builder features a drag and drop interface, allowing you to craft customized conversation experiences\
that span the entire customer journey.

<figure><img src="/files/BnBntsDma1rfZiWdAYVb" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/ni5GIWhvaFWfUh6d4lSz" alt=""><figcaption></figcaption></figure>

### Live Chat:

It is an interface where users can monitor all the ongoing as well as the historical conversations handled by the bot and agents.

<figure><img src="/files/6YcVN8A2P90j0hixMniV" alt=""><figcaption></figcaption></figure>

### App Market

ReplyCX provides a variety of third-party app integrations.

<figure><img src="/files/OOI2PNSOdWnkNG2h05PN" alt=""><figcaption></figcaption></figure>

### Analytics:

It is a dashboard that visualizes the data captured by the bot / agent through a series of conversations in a graphical interface made up of cards. These cards can be further expanded to view more details of the card.

<figure><img src="/files/dAv4L2Ti1xYgixfhKbNb" alt=""><figcaption></figcaption></figure>


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