Send Email

Send outbound emails to a list of customers to notify about certain events or updates.

Setting up the block and configuration:

1. Start by adding the action block on canvas.

2. Click on Send SMS 1 block to open configuration panel on the right side of the screen.

   
3. Before setting up the block, you need to configure the WhatsApp channel.

   1. API Configuration: Go to Channel Configurations -> Email. Click on +Email Configuration to configure the Email API then, fill the following details:

      
   2. Template Messages:

      • ‘Add’, 'Edit' and ‘Remove’ templates.

      • Status of the templates created and template creation details.

      • Preview of the message template.

      
4. After all the configurations are done, go back to your outbound bot to further continue the configuration of the following details:

   1. From: Sender ID / Sender Email through which the email campaign will be sent.

   2. To: Reply back to the Sender Email.

   3. CC: Email IDs to be kept in CC.

   4. BCC: Email IDs to be included in BCC.

   5. Template: Content of the email to be sent.

   6. Template Preview: You can view the template to get an idea of the email created.

   7. Track links in this message: Enables link tracking on the message.